CAREERS
ROLE AND RESPONSIBILITIES
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Drive sales through customer service, in order to ensure that personal and store targets are being met.
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Sales
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Visual merchandising
-
Receiving shipment
-
Customer service and relationship management
-
Perform store operations and closing tasks.
-
Competitor and product knowledge
-
KNOWLEDGE, SKILLS AND EXPERIENCE
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High school
-
A year experience in a similar role, preferably within a similar brand.
-
Local retail experience is mandatory.
-
Bilingual (Arabic) preferred
-
Basic skills in MS Office.
-
Knowledge of the local culture and sensitivities.
-
Knowledge of fashion retail
ROLE AND RESPONSIBILITIES
-
-
Support the Store Manager in achieving store targets, through effective management (of the store team) compliance with the organizational policies and procedures. Manage the store staff in terms of direct reporting, so that the Store Manager may prioritize strategic issues. Manage the store in the absence of the Store Manager, in line with the set standards.
-
Targets & Profitability
-
Operations & Administration
-
People Management & Training
-
Customer service and relationship management
-
Development & Appraisals
-
Information Management
-
Competitor and product knowledge
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
High School
-
Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred
-
Local retail experience is mandatory.
-
Well-versed in MS Office
-
Knowledge of the local culture and sensitivities.
-
Knowledge of changes in fashion trends.
-
Knowledge of the competition.
ROLE AND RESPONSIBILITIES
- Achieve store targets, through effective management (of the store team) and compliance with the organizational policies and procedures.
- Targets & Profitability
- Store Maintenance & Operations
- People Management & Training
- Customer service and relationship management
- Communication & Reporting
- Competitor and Product Knowledge
KNOWLEDGE, SKILLS AND EXPERIENCE
- Diploma holder
- Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred (Bridge to Luxury).
- Local retail experience is mandatory.
- Working knowledge of MS Office
- Knowledge of the local culture and sensitivities.
- Knowledge of fashion retail
APPLY
ROLE AND RESPONSIBILITIES
-
-
Support the Store Manager in achieving store targets, through effective management (of the store team) compliance with the organizational policies and procedures. Manage the store staff in terms of direct reporting, so that the Store Manager may prioritize strategic issues. Manage the store in the absence of the Store Manager, in line with the set standards.
-
Targets & Profitability
-
Operations & Administration
-
People Management & Training
-
Customer service and relationship management
-
Development & Appraisals
-
Information Management
-
Competitor and product knowledge
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
High School
-
Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred
-
Local retail experience is mandatory.
-
Well-versed in MS Office
-
Knowledge of the local culture and sensitivities.
-
Knowledge of changes in fashion trends.
-
Knowledge of the competition.
ROLE AND RESPONSIBILITIES
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- Managing and executing the e-commerce order cycle and handling day to day operational tasks related order tracking, shipping status and delivery on the e-commerce platforms.
- Ensuring orders are delivered on time within the agreed SLAs- Follow-up with stores, warehouse, and last-mile partners on deliveries.
- Coordinating with warehouse & stores on returns and delivery matters.
- Lodging investigations and following up with courier companies in case of delays, or order loss.
- Redirecting shipments in case of receiving any customer information update.
- Facilitating item exchanges for the customer. i.e. reserving items to be exchanged at the store, creating reverse shipments from customer back to store, and shipping of exchanged items back to customer
- Follow up with customers & CS team on requests, payments & delivery matters via email & chat.
- Analyze delivery effectiveness and identify areas of improvement.
- Extracting and preparing reports as requested.
- Coordinating with finance on processing refunds in a timely matter
KNOWLEDGE, SKILLS AND EXPERIENCE
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University Degree, preferably a Digital related subjects
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Minimum 2 to 3 years of B2C e-com operations experience
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Well-versed in MS Office
ROLE AND RESPONSIBILITIES
-
-
Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
-
Maintain up-to-date product knowledge and provide excellent customer service.
-
Uphold and maintain the visual merchandising aspect of the store.
-
Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
-
Complete operational administrative tasks as requested by management.
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
Fashion-Passion
-
Ability to work under stress
-
Great communication and listening skills
-
Ability to use analytical thinking
-
Flexibility and self-awareness
APPLY
ROLE AND RESPONSIBILITIES
-
-
Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
-
Maintain up-to-date product knowledge and provide excellent customer service.
-
Uphold and maintain the visual merchandising aspect of the store.
-
Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
-
Complete operational administrative tasks as requested by management.
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
Fashion-Passion
-
Ability to work under stress
-
Great communication and listening skills
-
Ability to use analytical thinking
-
Flexibility and self-awareness
ROLE AND RESPONSIBILITIES
-
-
Support the Store Manager in achieving store targets, through effective management (of the store team) compliance with the organizational policies and procedures. Manage the store staff in terms of direct reporting, so that the Store Manager may prioritize strategic issues. Manage the store in the absence of the Store Manager, in line with the set standards.
-
Targets & Profitability
-
Operations & Administration
-
People Management & Training
-
Customer service and relationship management
-
Development & Appraisals
-
Information Management
-
Competitor and product knowledge
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
High School
-
Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred
-
Local retail experience is mandatory.
-
Well-versed in MS Office
-
Knowledge of the local culture and sensitivities.
-
Knowledge of changes in fashion trends.
-
Knowledge of the competition.
ROLE AND RESPONSIBILITIES
- Achieve store targets, through effective management (of the store team) and compliance with the organizational policies and procedures.
- Targets & Profitability
- Store Maintenance & Operations
- People Management & Training
- Customer service and relationship management
- Communication & Reporting
- Competitor and Product Knowledge
KNOWLEDGE, SKILLS AND EXPERIENCE
- Diploma holder
- Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred (Bridge to Luxury).
- Local retail experience is mandatory.
- Working knowledge of MS Office
- Knowledge of the local culture and sensitivities.
- Knowledge of fashion retail
APPLY
Education & Qualifications
- Graduation in IT or computer science
- Certificate in MS Business Central or LS is an additional advantage.
Experience
- Minimum 5+ years in a similar role.
- Regional experience within Retail is preferred
Skills
- Microsoft Dynamics Business Central, LS Retail/Central. Experience in LS Loyalty module will be given preference.
- Strong knowledge of CAL/AL programming is must
- SQL Server
- Reporting Tool preferably Power BI
- Strong knowledge of Web services, Api integration.
- Knowledge of C#, .net, office 365, web technologies will be an additional advantage but not mandatory
Job Description
- Collaborate with business end users, including retail fashion stores, to understand their requirements and translate them into system functionalities.
- Configure Microsoft Dynamics 365 Business Central/LS Retail to align with the specific needs of the retail fashion industry like setting up modules as sales, purchases, inventory, pricing, discounts, promotions, product categorization, loyalty.
- Create customizations and extensions to the standard functionality of Business Central/LS Retail to address specific business requirements like creating workflows, reports, data import/export functionalities, and integration with external systems like e-commerce platforms, loyalty platform, CRM and other third party stake holders.
- Make changes or fine tune the existing customization based on new process change requirements raised by different departments.
- Provide support on to business Users across all the modules of system used in company including LS Retail.
- Master data management.
- Writing SQL Queries, Jobs, stored procedure, SSIS Packages to meet reporting or any other business requirements.
- Developing reports in Business Central and Power BI.
- Collaborate with ERP consultants for outsourced projects and plan timely go live.
- Lead integration and testing of company’s PDA application with ERP.
ROLE AND RESPONSIBILITIES
-
-
Achieve store targets, through effective management (of the store team) and compliance with the organizational policies and procedures.
-
Targets & Profitability
-
Store Maintenance & Operations
-
People Management & Training
-
Customer service and relationship management
-
Communication & Reporting
-
Competitor and Product Knowledge
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
Diploma holder
-
Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred (Bridge to Luxury).
-
Local retail experience is mandatory.
-
Working knowledge of MS Office
-
Knowledge of the local culture and sensitivities.
-
Knowledge of fashion retail
ROLE AND RESPONSIBILITIES
-
-
Achieve store targets, through effective management (of the store team) and compliance with the organizational policies and procedures.
-
Targets & Profitability
-
Store Maintenance & Operations
-
People Management & Training
-
Customer service and relationship management
-
Communication & Reporting
-
Competitor and Product Knowledge
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
Diploma holder
-
Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred (Bridge to Luxury).
-
Local retail experience is mandatory.
-
Working knowledge of MS Office
-
Knowledge of the local culture and sensitivities.
-
Knowledge of fashion retail
ROLE AND RESPONSIBILITIES
-
-
Achieve store targets, through effective management (of the store team) and compliance with the organizational policies and procedures.
-
Targets & Profitability
-
Store Maintenance & Operations
-
People Management & Training
-
Customer service and relationship management
-
Communication & Reporting
-
Competitor and Product Knowledge
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
Diploma holder
-
Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred (Bridge to Luxury).
-
Local retail experience is mandatory.
-
Working knowledge of MS Office
-
Knowledge of the local culture and sensitivities.
-
Knowledge of fashion retail
ROLE AND RESPONSIBILITIES
- Support the Store Manager in achieving store targets, through effective management (of the store team) compliance with the organizational policies and procedures. Manage the store staff in terms of direct reporting, so that the Store Manager may prioritize strategic issues. Manage the store in the absence of the Store Manager, in line with the set standards.
- Targets & Profitability
- Operations & Administration
- People Management & Training
- Customer service and relationship management
- Development & Appraisals
- Information Management
- Competitor and product knowledge
KNOWLEDGE, SKILLS AND EXPERIENCE
- High School
- Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred.
- Local retail experience is mandatory.
- Well-versed in MS Office
- Knowledge of the local culture and sensitivities.
- Knowledge of changes in fashion trends.
- Knowledge of the competition.
ROLE AND RESPONSIBILITIES
- Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
- Maintain up-to-date product knowledge and provide excellent customer service.
- Uphold and maintain the visual merchandising aspect of the store.
- Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
- Complete operational administrative tasks as requested by management.
KNOWLEDGE, SKILLS, AND EXPERIENCE
- Fashion-Passion
- Ability to work under stress
- Great communication and listening skills
- Ability to use analytical thinking
- Flexibility and self-awareness
ROLE AND RESPONSIBILITIES
- Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
- Maintain up-to-date product knowledge and provide excellent customer service.
- Uphold and maintain the visual merchandising aspect of the store.
- Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
- Complete operational administrative tasks as requested by management.
KNOWLEDGE, SKILLS, AND EXPERIENCE
- Fashion-Passion
- Ability to work under stress
- Great communication and listening skills
- Ability to use analytical thinking
- Flexibility and self-awareness
ROLE AND RESPONSIBILITIES
- Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
- Maintain up-to-date product knowledge and provide excellent customer service.
- Uphold and maintain the visual merchandising aspect of the store.
- Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
- Complete operational administrative tasks as requested by management.
KNOWLEDGE, SKILLS, AND EXPERIENCE
- Fashion-Passion
- Ability to work under stress
- Great communication and listening skills
- Ability to use analytical thinking
- Flexibility and self-awareness
ROLE AND RESPONSIBILITIES
- Assist the store team in providing all pre-retail support including GRN, scanning, tagging etc.
- Stock Room Maintenance and Improvement
- Sales support in replenishment and recovery of stock, from the stock room to the shop floor effectively.
- Assist sales on the sales floor as and when requested by the management team.
- Loss Prevention
KNOWLEDGE, SKILLS, AND EXPERIENCE
- Knowledge of the local culture and sensitivities
- Knowledge of fashion
- A year’s experience in a similar role.
- Local retail experience preferred.
- Ability to work under stress
- Flexibility and self-awareness
APPLY
ROLE AND RESPONSIBILITIES
-
-
Achieve store targets, through effective management (of the store team) and compliance with the organizational policies and procedures.
-
Targets & Profitability
-
Store Maintenance & Operations
-
People Management & Training
-
Customer service and relationship management
-
Communication & Reporting
-
Competitor and Product Knowledge
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
Diploma holder
-
Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred (Bridge to Luxury).
-
Local retail experience is mandatory.
-
Working knowledge of MS Office
-
Knowledge of the local culture and sensitivities.
-
Knowledge of fashion retail
ROLE AND RESPONSIBILITIES
-
-
Drive sales through customer service, in order to ensure that personal and store targets are being met.
-
Sales
-
Visual merchandising
-
Receiving shipment
-
Customer service and relationship management
-
Perform store operations and closing tasks.
-
Competitor and product knowledge
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
High school
-
A year experience in a similar role, preferably within a similar brand.
-
Local retail experience is mandatory.
-
Bilingual (Arabic) preferred
-
Basic skills in MS Office.
-
Knowledge of the local culture and sensitivities.
-
Knowledge of fashion retail
APPLY
ROLE AND RESPONSIBILITIES
-
-
-
Achieve store targets, through effective management (of the store team) and compliance with the organizational policies and procedures.
-
Targets & Profitability
-
-
Store Maintenance & Operations
-
People Management & Training
-
Customer service and relationship management
-
Communication & Reporting
-
Competitor and Product Knowledge
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
Diploma holder
-
Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred (Bridge to Luxury).
-
Local retail experience is mandatory.
-
Working knowledge of MS Office
-
Knowledge of the local culture and sensitivities.
-
Knowledge of fashion retail
ROLE AND RESPONSIBILITIES
-
-
-
Support the Store Manager in achieving store targets, through effective management (of the store team) compliance with the organizational policies and procedures. Manage the store staff in terms of direct reporting, so that the Store Manager may prioritize strategic issues. Manage the store in the absence of the Store Manager, in line with the set standards.
-
-
Targets & Profitability
-
Operations & Administration
-
People Management & Training
-
Customer service and relationship management
-
Development & Appraisals
-
Information Management
-
Competitor and product knowledge
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
High School
-
Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred
-
Local retail experience is mandatory.
-
Well-versed in MS Office
-
Knowledge of the local culture and sensitivities.
-
Knowledge of changes in fashion trends.
-
Knowledge of the competition.
ROLE AND RESPONSIBILITIES
-
-
-
Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
-
Maintain up-to-date product knowledge and provide excellent customer service.
-
-
Uphold and maintain the visual merchandising aspect of the store.
-
Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
-
Complete operational administrative tasks as requested by management.
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
Fashion-Passion
-
Ability to work under stress
-
Great communication and listening skills
-
Ability to use analytical thinking
-
Flexibility and self-awareness
APPLY
ROLE AND RESPONSIBILITIES
-
-
Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
-
Maintain up-to-date product knowledge and provide excellent customer service.
-
Uphold and maintain the visual merchandising aspect of the store.
-
Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
-
Complete operational administrative tasks as requested by management.
-
KNOWLEDGE, SKILLS AND EXPERIENCE
-
Fashion-Passion
-
Ability to work under stress
-
Great communication and listening skills
-
Ability to use analytical thinking
-
Flexibility and self-awareness