ROLE AND RESPONSIBILITIES

• • Drive sales through customer service, in order to ensure that personal and store targets are being met.

  • Sales

  • Visual merchandising

  • Receiving shipment

  • Customer service and relationship management

  • Perform store operations and closing tasks.

  • Competitor and product knowledge

KNOWLEDGE, SKILLS AND EXPERIENCE

• High school

• A year experience in a similar role, preferably within a similar brand.

• Local retail experience is mandatory.

• Bilingual (Arabic) preferred

• Basic skills in MS Office.

• Knowledge of the local culture and sensitivities.

• Knowledge of fashion retail

ROLE AND RESPONSIBILITIES

• • Support the Store Manager in achieving store targets, through effective management (of the store team) compliance with the organizational policies and procedures. Manage the store staff in terms of direct reporting, so that the Store Manager may prioritize strategic issues. Manage the store in the absence of the Store Manager, in line with the set standards.

  • Targets & Profitability

  • Operations & Administration

  • People Management & Training

  • Customer service and relationship management

  • Development & Appraisals

  • Information Management

  • Competitor and product knowledge

KNOWLEDGE, SKILLS AND EXPERIENCE

• High School

• Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred

• Local retail experience is mandatory.

• Well-versed in MS Office

• Knowledge of the local culture and sensitivities.

• Knowledge of changes in fashion trends.

• Knowledge of the competition.

ROLE AND RESPONSIBILITIES

• Achieve store targets, through effective management (of the store team) and compliance with the organizational policies and procedures.
• Targets & Profitability
• Store Maintenance & Operations
• People Management & Training
• Customer service and relationship management
• Communication & Reporting
• Competitor and Product Knowledge

KNOWLEDGE, SKILLS AND EXPERIENCE

• Diploma holder
• Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred (Bridge to Luxury).
• Local retail experience is mandatory.
• Working knowledge of MS Office
• Knowledge of the local culture and sensitivities.
• Knowledge of fashion retail

ROLE AND RESPONSIBILITIES

• • Support the Store Manager in achieving store targets, through effective management (of the store team) compliance with the organizational policies and procedures. Manage the store staff in terms of direct reporting, so that the Store Manager may prioritize strategic issues. Manage the store in the absence of the Store Manager, in line with the set standards.

  • Targets & Profitability

  • Operations & Administration

  • People Management & Training

  • Customer service and relationship management

  • Development & Appraisals

  • Information Management

  • Competitor and product knowledge

KNOWLEDGE, SKILLS AND EXPERIENCE

• High School

• Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred

• Local retail experience is mandatory.

• Well-versed in MS Office

• Knowledge of the local culture and sensitivities.

• Knowledge of changes in fashion trends.

• Knowledge of the competition.

ROLE AND RESPONSIBILITIES

• • Managing and executing the e-commerce order cycle and handling day to day operational tasks related order tracking, shipping status and delivery on the e-commerce platforms.
  • Ensuring orders are delivered on time within the agreed SLAs- Follow-up with stores, warehouse, and last-mile partners on deliveries.
  • Coordinating with warehouse & stores on returns and delivery matters.
  • Lodging investigations and following up with courier companies in case of delays, or order loss.
  • Redirecting shipments in case of receiving any customer information update.
  • Facilitating item exchanges for the customer. i.e. reserving items to be exchanged at the store, creating reverse shipments from customer back to store, and shipping of exchanged items back to customer
  • Follow up with customers & CS team on requests, payments & delivery matters via email & chat.
  • Analyze delivery effectiveness and identify areas of improvement.
  • Extracting and preparing reports as requested.
  • Coordinating with finance on processing refunds in a timely matter

KNOWLEDGE, SKILLS AND EXPERIENCE

• University Degree, preferably a Digital related subjects

• Minimum 2 to 3 years of B2C e-com operations experience

• Well-versed in MS Office

ROLE AND RESPONSIBILITIES

• • Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.

  • Maintain up-to-date product knowledge and provide excellent customer service.

  • Uphold and maintain the visual merchandising aspect of the store.

  • Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.

  • Complete operational administrative tasks as requested by management.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Fashion-Passion

• Ability to work under stress

• Great communication and listening skills

• Ability to use analytical thinking

• Flexibility and self-awareness

ROLE AND RESPONSIBILITIES

• • Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.

  • Maintain up-to-date product knowledge and provide excellent customer service.

  • Uphold and maintain the visual merchandising aspect of the store.

  • Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.

  • Complete operational administrative tasks as requested by management.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Fashion-Passion

• Ability to work under stress

• Great communication and listening skills

• Ability to use analytical thinking

• Flexibility and self-awareness

ROLE AND RESPONSIBILITIES

• • Support the Store Manager in achieving store targets, through effective management (of the store team) compliance with the organizational policies and procedures. Manage the store staff in terms of direct reporting, so that the Store Manager may prioritize strategic issues. Manage the store in the absence of the Store Manager, in line with the set standards.

  • Targets & Profitability

  • Operations & Administration

  • People Management & Training

  • Customer service and relationship management

  • Development & Appraisals

  • Information Management

  • Competitor and product knowledge

KNOWLEDGE, SKILLS AND EXPERIENCE

• High School

• Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred

• Local retail experience is mandatory.

• Well-versed in MS Office

• Knowledge of the local culture and sensitivities.

• Knowledge of changes in fashion trends.

• Knowledge of the competition.

ROLE AND RESPONSIBILITIES

• Achieve store targets, through effective management (of the store team) and compliance with the organizational policies and procedures.
• Targets & Profitability
• Store Maintenance & Operations
• People Management & Training
• Customer service and relationship management
• Communication & Reporting
• Competitor and Product Knowledge

KNOWLEDGE, SKILLS AND EXPERIENCE

• Diploma holder
• Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred (Bridge to Luxury).
• Local retail experience is mandatory.
• Working knowledge of MS Office
• Knowledge of the local culture and sensitivities.
• Knowledge of fashion retail

ROLE AND RESPONSIBILITIES

• • Achieve store targets, through effective management (of the store team) and compliance with the organizational policies and procedures.

  • Targets & Profitability

  • Store Maintenance & Operations

  • People Management & Training

  • Customer service and relationship management

  • Communication & Reporting

  • Competitor and Product Knowledge

KNOWLEDGE, SKILLS AND EXPERIENCE

• Diploma holder

• Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred (Bridge to Luxury).

• Local retail experience is mandatory.

• Working knowledge of MS Office

• Knowledge of the local culture and sensitivities.

• Knowledge of fashion retail

ROLE AND RESPONSIBILITIES

• • Drive sales through customer service, in order to ensure that personal and store targets are being met.

  • Sales

  • Visual merchandising

  • Receiving shipment

  • Customer service and relationship management

  • Perform store operations and closing tasks.

  • Competitor and product knowledge

KNOWLEDGE, SKILLS AND EXPERIENCE

• High school

• A year experience in a similar role, preferably within a similar brand.

• Local retail experience is mandatory.

• Bilingual (Arabic) preferred

• Basic skills in MS Office.

• Knowledge of the local culture and sensitivities.

• Knowledge of fashion retail

ROLE AND RESPONSIBILITIES

• • • Achieve store targets, through effective management (of the store team) and compliance with the organizational policies and procedures.

    • Targets & Profitability

  • Store Maintenance & Operations

  • People Management & Training

  • Customer service and relationship management

  • Communication & Reporting

  • Competitor and Product Knowledge

KNOWLEDGE, SKILLS AND EXPERIENCE

• Diploma holder

• Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred (Bridge to Luxury).

• Local retail experience is mandatory.

• Working knowledge of MS Office

• Knowledge of the local culture and sensitivities.

• Knowledge of fashion retail

ROLE AND RESPONSIBILITIES

• • • Support the Store Manager in achieving store targets, through effective management (of the store team) compliance with the organizational policies and procedures. Manage the store staff in terms of direct reporting, so that the Store Manager may prioritize strategic issues. Manage the store in the absence of the Store Manager, in line with the set standards.

  • Targets & Profitability

  • Operations & Administration

  • People Management & Training

  • Customer service and relationship management

  • Development & Appraisals

  • Information Management

  • Competitor and product knowledge

KNOWLEDGE, SKILLS AND EXPERIENCE

• High School

• Minimum 2 years’ experience in a similar role. Experience within a similar brand preferred

• Local retail experience is mandatory.

• Well-versed in MS Office

• Knowledge of the local culture and sensitivities.

• Knowledge of changes in fashion trends.

• Knowledge of the competition.

ROLE AND RESPONSIBILITIES

• • • Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.

    • Maintain up-to-date product knowledge and provide excellent customer service.

  • Uphold and maintain the visual merchandising aspect of the store.

  • Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.

  • Complete operational administrative tasks as requested by management.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Fashion-Passion

• Ability to work under stress

• Great communication and listening skills

• Ability to use analytical thinking

• Flexibility and self-awareness

ROLE AND RESPONSIBILITIES

• • Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.

  • Maintain up-to-date product knowledge and provide excellent customer service.

  • Uphold and maintain the visual merchandising aspect of the store.

  • Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.

  • Complete operational administrative tasks as requested by management.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Fashion-Passion

• Ability to work under stress

• Great communication and listening skills

• Ability to use analytical thinking

• Flexibility and self-awareness